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Free Phone Guides: Apply, Upgrade & Save

Step-by-step help for every stage of getting and keeping a free phone.

Updated Checked against FCC & USAC rules4 min read
Quick answer

What should you do first to get a free phone?

Check your eligibility, gather proof of a qualifying benefit or income, then apply through a Lifeline provider or the National Verifier. After approval, use the phone every 30 days and recertify each year to keep it.

  • Lifeline gives up to $9.25/month off phone or internet ($34.25 on Tribal lands)
  • You qualify with SNAP, Medicaid, SSI, public housing or a Veterans Pension, or with income at or below 135% of the poverty line
  • One Lifeline benefit per household; recertify every year

All free phone guides

Practical free phone guides to apply, stay eligible, upgrade and save. Start with how to apply if you're new to Lifeline.

Start here: the 3 most important steps

  1. Check eligibility Lifeline eligibility checker.
  2. Prepare documents Proof of eligibility.
  3. Apply How to apply.

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Answer 5 quick questions and the Phone Finder matches you with programs, providers and deals.

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Rules to keep your free phone

  • Use the service every 30 days
  • Recertify every year
  • Report changes within 30 days
  • One benefit per household

Eligibility summary

Eligibility is simple on paper. Either you are enrolled in a qualifying benefit program, or your household income is at or below 135% of the federal poverty line.

Qualifying programs

On federally recognized Tribal lands, these also qualify: Bureau of Indian Affairs General Assistance, Tribally Administered TANF, Food Distribution Program on Indian Reservations (FDPIR), Tribal Head Start (income-qualified households).

Income limits

Household sizeMaximum yearly income (135% of poverty guideline)
1 person$21,128
2 people$28,553
3 people$35,978
4 people$43,403
5 people$50,828
6 people$58,253
7 people$65,678
8 people$73,103
Each additional personadd $7,425

Figures are based on the 2025 Federal Poverty Guidelines for the 48 contiguous states and DC, rounded. Alaska and Hawaii have higher limits. USAC updates the limits each year, so check lifelinesupport.org for the current figures.

Want an instant answer? Use the Lifeline eligibility checker. It takes under a minute.

Which guide do I need?

Your situationRead this
New to LifelineHow to apply
Asked for documentsProof of eligibility
Unhappy with your providerTransfer provider
Want an iPhoneUpgrade to iPhone
Phone lost or stolenReplace lost phone
Were on the ACPLifeline vs ACP

Annual recertification explained

Every year, USAC or your provider asks you to confirm you still qualify. Sometimes it's automatic, when a database shows you still receive a qualifying benefit. Otherwise you'll get a notice by text, mail or email with a deadline, usually 60 days. Respond online, by phone or by mail. If you miss the deadline, your Lifeline service is cancelled, and you'd need to reapply.

Common mistakes that cost people their free phone

MistakeWhat happensHow to avoid it
Not using the phone for 30 daysService is de-enrolled after a notice periodMake a call or send a text weekly
Ignoring recertificationBenefit endsRespond to every USAC or provider notice
Two Lifeline services in one householdDuplicate is removedComplete the household worksheet
Giving documents to street agentsUnauthorized enrollmentApply yourself online or with a trusted provider

Income limits reference

Household sizeMaximum yearly income (135% of poverty guideline)
1 person$21,128
2 people$28,553
3 people$35,978
4 people$43,403
5 people$50,828
6 people$58,253
7 people$65,678
8 people$73,103
Each additional personadd $7,425

Figures are based on the 2025 Federal Poverty Guidelines for the 48 contiguous states and DC, rounded. Alaska and Hawaii have higher limits. USAC updates the limits each year, so check lifelinesupport.org for the current figures.

Frequently asked questions

Where should I start?

Check your eligibility, then follow the how-to-apply guide.

Sources & last update

Last reviewed . We check program rules against official FCC and USAC guidance and update pages when rules, income limits or offers change. Spot something out of date? Tell us.